and several affiliated health plans have received poor ratings from the BBB. What’s more, when traveling, members have access to the BlueCard PPO program that includes 93% of doctors and 96% of hospitals across the country, ensuring coverage nearly everywhere they go.Īetna Cons: Anthem Blue Cross Blue Shield customers frequently report dissatisfaction with getting medical procedures approved, coverage denials, and customer service. Members can easily find local in-network doctors, hospitals, and urgent care centers.
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